Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary Ellen

Paid hundreds in claims $$ and fast!

I've had such excellent service with Pets Best regarding my cat Tom-Tom and my adorable little french bulldog, Misha. The claims department is very fast and informative. I recommend having Pets Best deposit your reimbursements directly into your checking account--they usually come in two days that way! My veterinarian recommended Best Pets to me and I am glad I chose them. Thanks Pets Best, you are great!
5

out of 5

POSTED: | BY: Nancy D.

Covered everything we've ever run up against!

Pet's Best is the Best! So thankful for everything they've done for both my babies! They've been there through IBS, colitis, back surgery, multiple MRIs, vestibular events, and much, much more. Last year they paid a $2,500 IVDD claim. Never be without pet insurance. And never be without Pet's Best.
5

out of 5

POSTED: | BY: frank bacci

excellent

your company is the very best and I will always recommend to friends or whoever
5

out of 5

POSTED: | BY: Judy

Pets Best is a life saver!

While camping on our way to our grandson's birthday, Roadie was bitten by something. He was staggering. began falling over and his gums were white. We raced to the nearest vet, he was treated, recovered,,and we even made it to the party. Pets Best covered all the charges after the deductibles: emergency call, lab works and meds. What a relief!!
5

out of 5

POSTED: | BY: Zachary M.

Excellent Insurance For Your Pets!

Pets Best insurance coverage has been a life saver for us over the years due to the age and needs of our pets. Their claim process is user friendly and payouts are prompt. They have saved us a lot of money with the coverage they provide. We looked at other companies and found Pets Best to out rank all the others, and our Vet gave them a true "Thumbs Up". We highly recommend Pets Best to all pet owners regardless of their pet's ages. They will be there when you need them!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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