Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ruth E.

Outstanding Job

We were prepared to wait for a large claim and before I realized it was completed and the payment was received. We are very happy with PetsBest and will continue to be customers
4

out of 5

POSTED: | BY: Teruko Takahashi

Denied

After having been a customer for several years now, I was disappointed that my claim was denied because my claim was $4 short! I realize short is short, but I thought Pets Best would give me a little slack. I did not submit my follow up visit bill. Should this have been included in claim?
5

out of 5

POSTED: | BY: Linda

Best Money Spent

very easy and sense of security knowing i have pet insurance. always quick and easy
5

out of 5

POSTED: | BY: Debra MciLvenny

Pets Best is peace of mind, my pet is my family!

I have been a customer for many years, and with having multiple great danes it has been a blessing and peace of mind to handle situations that arise. they always handled my claims quickly and smoothly. After all our pets are our family and we treat them as such, glad to have the worry of cost of emergencies taken care of.
5

out of 5

POSTED: | BY: Libby de

I am a customer for life!

Pets Best has always been fair and prompt whenever I have had a claim. I am very pleased with their service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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