Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dana Raymond

These people are the best!

Human insurance should be as good as this. Pets Best has always been helpful, caring and provide the best service around.
5

out of 5

POSTED: | BY: Kathryn

So Glad I Purchased Policy

I hesitated to purchase insurance thinking a young dog wouldn't have many health issues. I decided to purchase accident only coverage. Less than 7 months after rescuing our newest addition, she was at the Emergency Vet for surgery to remove an ingested foreign body. After the deductible, we were reimbursed for the entire claim. I'm very happy with how quickly my claims were processed. I will most likely be upgrading to a full accident and illness policy.
5

out of 5

POSTED: | BY: Peter

Grateful to have the insurance

When we rescued our dog we soon found out she was very active and would get into everything. We bought the insurance in the event something happened it might cover some of the vet bills. There we were a little more than a year later and rushing to the vet and a $512 bill. After the deductable and items that were not covered we were reimbursed for $315. The items not covered were not related to the urgent care visit, rather items we had the vet do while we were there. The claim was easy, and we received our check in a short amount of time (less than two weeks - not sure of the actual time as we were on vacation when it arrived). Our girl is fine and as active as ever.
5

out of 5

POSTED: | BY: LK

So Glad I Have Pet's Best

Pippa had a Urinary tract infection which made for many uncomfortable and expensive trips to the vets. Pet's Best was professional and prompt in all correspondence and payment. Thanks so much and Pippa thanks you too!!! LK
5

out of 5

POSTED: | BY: Paul Halpern

A Pleasant Surprise

I have always been wary of pet insurance. However, I chose Pets Best as I have 4 cats and I like to keep them healthy. I had a serious illness with my oldest cat (who passed away). I filed a claim with Pets Best. They responded quickly and paid the claim. They even called me to express their condolences. Their rates are very fair. I would recommend them to anyone.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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