Pets Best | Pet Insurance Review

Paid $250 for each cat for preventive care. With a $450 bill from each, it turned out that they have a cap and deductible which maxes out at $250. I think its a scam the woman I spoke to said I should have read the policy more carefully.

I am so happy that I have had this insurance for my pet Mia for the past 12 years. Thank goodness, because Mia has been ill and without Petsbest coverage I would not have been able to treat her illness and give her some additional time and make her comfortable. Besides the fact that I can't bear the thought of loosing her! After investing so much time and love with a member of your family, it is wise to have the insurance, never knowing what the future brings. Thank you Petsbest, your service is excellent!

The service we received from Pets Best was so good I am at a loss for adequate words to describe it. Five years ago my son died in an accident and I was lost and broken; that's when a 1 pound ball of fluff came into my life and saved me. I named him Murphy and he means the world to us. He is a black and white Shih-Tzu mix and we love him so much! When he got sick and was in the hospital his prognosis was bleak. I visited him 2 times a day and every time I was there I encountered people in tears over their pets. The ones that ripped my heart out were the ones that were making the choice to put their pet down because they did not have the money to pay for their medical needs. One family came in after their Lab was hit by a car. The 2 kids were pleading with their dad to save their dog but he said he couldn't afford to have the surgery done. They had to have the dog put down. As I sat there witnessing these sad scenes I was so relieved that I had made the choice to have pet insurance on Murphy. I didn't have to worry about making that horrible choice. He received wonderful care at West Vet and came home to us July 24th. On July 29th I submitted the claim and on Aug 8th I received a check from Pets Best! Amazing, a company that actually does what it says it will do!!!

Its our first time having a dog and picking you as the insurer for our little Chi Chi has been outstanding! I would recommend Pets Best to any pet owner. Pets Best has made taking care of our dog medically so re-assuring and pleasant all the way through her get all her shots, microchip, and spaying so worry free. Thank so much you.

I really like this insurance. Filing a claim is very easy. The refund check never takes very long to come back. I have never had a problem with them. When my sick fur-baby had to be euthanized, the claims department saw this on the bill and took care of canceling her policy for me. I never had to contact them. They even sent an email saying sorry to hear about her passing. I would highly recommend this insurance to everyone.