Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary Jo

Very satisfied customer

Our Lab became very ill, and we made the decision to have surgery. Pets Best paid the maximum claim of $5,000 towards our hospital bill. We could not have had the surgery for our dog without the insurance.
5

out of 5

POSTED: | BY: Patti Susko

Happy we chose Pets Best!

We are so happy we chose Pets Best for our new puppy's long term care. It is so easy to file claims and they are paid quickly. Thank you so much!!!
5

out of 5

POSTED: | BY: Leigh

excellent insurance

First time buyer of pet insurance. Have 2 dogs covered. A lifesaver in an emergency. Allowed me to provide the best care for my little buddy. Fast, efficient, and true to its word.
5

out of 5

POSTED: | BY: Gloria Hunt

Great service, friendly, helpful and quick claims.

Service representatives are friendly and helpful answering all questions.. Filing claims online is very easy and handled very quickly. They were referred to me by a friend. Every other company I spoke to would not insure an older dog.. Thank you PetsBest!!
5

out of 5

POSTED: | BY: Dana

The best pet insurance

I rescued my dog Sam in January '14. She is now about 2 1/2. She appeared in ok shape other than being extremely thin. There was no indication that health issues were on the way. I decided to get Pets Best insurance when I rescued her - the best decision ever. Without Pets Best it would be difficult for me to obtain the care she has needed. I believe she is on the road to good health now. Thank you Pets Best

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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