Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Brad Smith

A Sense of Relief

I am so grateful I got Pets Best for my two cats when I adopted them seven years ago. It has made taking them into the vet a much less stressful experience.Jane had been vomiting continually for awhile and I could not figure out what was going on. I had taken her in and the vet decided it would be best for me to have an ultra sound and endoscopy done on her. The bill came to over $2700. I submitted the receipt which was super easy and I received a check within two weeks for a litter over $2000. I was so pleased and gratfeful to have Pet's Best. It has been a huge difference in taking care of my girls. Marilyn and Jane and happy as well. They know they are loved and cared for and will be in the best of health with Pets Best helping me take care of them. Thanks so much.
5

out of 5

POSTED: | BY: Larry mansell

Bets best has excellent service and is responsive.

Pets Best 's insurance is excellent.There are upper limits to their policies depending on the coverage purchased.My claims have all been thoroughly reviewed and promptly handled.I will continue to use them fr my dog and any future dogs that I may adopt.
5

out of 5

POSTED: | BY: Jim Fitzgerald

Love my Bob

I have health insurance for my protection. I think it is important that Bob should have good protection too.
3

out of 5

POSTED: | BY: Eva Spahr

Be Prepared for Huge Rate Increases

Great insurance, but they rope you in...Once you are a long time customer and they know you now have "pre existing conditions" they raise your rates so that the policy is unaffordable to maintain!! I just received a annual rate increase for my 7 year old Boston Terrier from $58.76 per month to $84.90 per month...WHAT???? That is more than 40% increase!!! More than human insurance increases!!! I am better off depositing the $60 per month in a separate account for future medical expenses...Buyer Beware!! Not very honorable business if you ask me!! Be prepared for huge rate increases each year until you just can't afford this insurance anymore!!
5

out of 5

POSTED: | BY: Jacqui D

Prompt reimbrusment

Pets Best is great insurance. I have used them for 3 1/2 yrs on my English Bull Terriers. Their customer service is good. Filing claims is easy and my reimbursement by direct deposit into my checking account is quick. Thanks
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review