Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jackie Sahley

Awesome!!!!

Will never have another pet without insurance. My Mosie developed a blood clot, had to be put in intensive care shortly after purchasing the insurance. He ended up dying. They paid for everything including the cremation. My Kali has a problem with her eyes and the drops are very expensive. She will be 18 soon and has had problems that come with aging. They have paid for everything, and make having a senior dog so much easier. One of the best things that I have ever done. They're wonderful!!!!
5

out of 5

POSTED: | BY: Joanne

A Must Have

This is my first time having pet insurance for a pet. I filed a claim for a my dog, who required a needle aspiration on a mass. Easy filing of the claim online from home and received a response, with a clear explanation and payment within 1 week. I'm so glad my family chose to have pet insurance.
5

out of 5

POSTED: | BY: W. Turner

Easy claim filing and rapid payment

I've had Pets' Best for about four years, and among other miscellaneous claims have had to cruciate ligament claims. Both were honored per the disclosure, direct-deposit payments were fast, and claims were easy (and got even easier with the second injury, via simple on-line form submittable). I have not had pet insurance with another company, so I can't offer a first-hand comparison, but I also haven't wanted to go to another insurer. For what it's worth, a coworker had originally recommended Pets' Best to me, based on his good experiences. I wrote a brief synopsis of what led me to choosing to buy (non-company specific) pet insurance in the first place, available to view at http://www.infobarrel.com/How_Pet_Insurance_Helped_Save_My_Dogs_Leg_Twice
2

out of 5

POSTED: | BY: Anne

Prices climb by age if pup and loopholes

My dog has been covered by Pets Best since I got her as a puppy.The monthly price has increased 100%. + in 7 years. I'm paying for wellness and vet care and they keep changing the deductible and what they cover. Although I pay for wellness they deny coverage for parasites! No heart worm coverage, no giardia coverage , no flea coverage! Dogs die from heart worm disease yet they won't cover it? My dog has had very few claims and yet they charge over 125/mo for my dog! I wonder where to turn?!
5

out of 5

POSTED: | BY: Ellen Gohmann

Awesome coverage

Your support and compassion for animals is terrific

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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