Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Queens Midway Animal Clinic

POSTED: | BY: Linda Agnello

Great pet insurance

I’d never filed a claim before, so there was some back and forth until I got things right-but, reimbursement came quickly once I did.
5

out of 5

POSTED: | BY: Janie

Compassionate and Fast

Thank you for being true to your mission and helping my fur baby get back to health.
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5

out of 5

POSTED: | BY: Deborah Wood

Thank Goodness for Health Insurance!

I have an aging dog with multiple health issues. I am so glad I have Pets Best! They have promptly and fully paid on every claim. It has allowed me to give her excellent care without endangering my retirement budget!
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5

out of 5

POSTED: | BY: Sharon Donuji

Pets Best absolutely does what they…

Pets Best absolutely does what they say! We got insurance for our dog when she was a puppy and starting around her 1 year birthday she started having lots of gastrointestinal problems. Needless to say we've been to vet countless times and Pets Best has paid all our claims as per our policy. Don't know what we would have done without them! Thank you!
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5

out of 5

POSTED: | BY: Daniel Harris

Quickly processed my claim

Quickly processed my claim, literally within hours. Very hard time emotionally and it was nice to not have to worry too much about vet bills. Thank you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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