Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rachel Seidl

Exceeded my expectations

I was hesitant to get pet insurance because my 5 year old dog had always been healthy but my vet recommended looking into insurance just in case. After adopting another dog, I decided to sign them both up in February and I'm so glad I did. Both dogs had a rough year with gastro problems and I don't know what I would have done without Pet's Best. I had no problems with any of my (many) claims and the funds were deposited to my checking account in no time. I just got my renewal and I was pleased to see I wasn't "penalized" for filing claims. My premium didn't increase any more than reasonably expected (a few bucks a month). I have recommended Pet's Best to every pet owner I know.
5

out of 5

POSTED: | BY: Mary Ann

A Great Insurance Company For an Animal

I am so pleased with this insurance company. It is the best one out of all the pet ins. co
5

out of 5

POSTED: | BY: Sally brecht

Excellent

See claims for Raven Anne. Awesome job forHer and for Gunnar. Performance Totally meets expectations. $$ turnaround is fast. Staff are excellent. I tell as many people as possible about you. However I was not pleased to learn that Rates could go up
5

out of 5

POSTED: | BY: Olivia

THE BEST EVER

We have been with PetS Best for 9 years. I literally say enough. There is NONEBETTER. I recommend them to all pet owners I know.
5

out of 5

POSTED: | BY: Zandra Brown

Very Easy Process

I have had Pets Best Insurance for 2 years and this was the first illness that required me to submit a claim. The process was very straight forward and I could easily track the progress through my customer account on their website. The claim response was detailed and clearly showed the application of my deductible and co-pay amounts. Such a relief to have this insurance and ease of process when I needed to focus on my dog and her care.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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