Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,056

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rebecca Havens

Pests Best is so easy to use

Pests Best is so easy to use. They provide great coverage.
5

out of 5

POSTED: | BY: Agostinho Paraguassu

I’m thoroughly satisfied with my…

I’m thoroughly satisfied with my decision to sign up for this insurance, which gives me confidence to address my dogs’ health issues promptly, and I highly recommend it to others at every opportunity. Thank You!
5

out of 5

POSTED: | BY: BART

Pets need health insurance just like humans

We have had pet insurance on our furbaby since he was 4 months old, he is almost 7 years now. It has come handy more than once for several different reasons. It’s easy to submit a claim.
1

out of 5

POSTED: | BY: Sam Siva

Stay away from this fraudulent organization!

I implore you to stay away!! This origination is horrible. I submitted several claims for a simple dental procedure and Pets Best found any possible way (all wrong) to deny my claim. They stated that my Vet did not include diagnosis information on the medical records, which was entirely inaccurate. I reviewed the medical records personally and the information they requested was literally right there, front and center. It is impossible to get hold of anyone on the phone or via email. Look elsewhere!!!!
5

out of 5

POSTED: | BY: Emily Delana

I am extremely impressed about how…

I am extremely impressed about how quickly my claim was processed and finished. I’m very pleased with PetsBest and plan to refer yall to other pet parents! This was one of the best investments for my babies I could have ever made. I have a piece of kind knowing that I can afford to pay for my pets bill. THANK YOU

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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