Pets Best | Pet Insurance Review

I've had Pets Best coverage on my two dogs for the last three plus years. Unfortunately, I've had to submit a number of claims for accidents and illnesses. The claims process is online and easy. In each instance, the claims I've submitted have been quickly and fairly adjusted and paid. The money goes directly into my bank account and I've received emails detailing the payments. My entire experience with Pets Best has been very positive. I don't see how it could have been any better.

As far as the company and service, they are great and easy to work with. My dog had an eye issue that was paid for costing I believe around $2k I never want to have to make choices about the care for my dog based on money. My problem is that I paid about $60/quarter for 2013 in 2014 that went up to $94.26/quarter and 2015 will be $123.27/quarter. It's more than doubled in 2 years. I'm on here looking for a new insurer

Great service is the standard, never had a issue, payment is quick and always what I figured.

I have had Pet's Best for about 18 months now. Submitting claims is quick and easy and my reimbursements are always processed quickly! Definitely recommend.

I did a lot of research on pet insurance when I first got my rescue and decided to go with Pets Best. They have been VERY fast to pay claims (within 5 days or less), explain my benefits well, and have answered any and all questions I call about. They even covered a dermatology specialist's visit and testing which is not cheap! In fact, I accidentally called the wrong pet insurance after Googling "Pets Best" to get the number - It started with "Pet" so I hit call. It took FOREVER to get in touch with a person, they were very short with me, and it wasn't until they couldn't find my policy that I realized I called the wrong place. Whew! Finally found the right number it was a very different experience. Pets Best answered right away and got my questions addressed. They have an online chat service that has also been great and convenient. Overall, I highly recommend. It has been very much worth the money.