Pets Best | Pet Insurance Review

Say they cover well costs such as vaccinations, heart worm medication, etc. however, I have not been reimbursed for said items. Thinking of dropping this insurance. Feel like they provide false information and refuse to pay for legitimate claims. FALSE Advertising !

This was my first claim after having insurance for 3 years. I am blown away with how fast the process was. I uploaded the claim paperwork and within a DAY I received an email with what amount I was getting and it was being deposited to my bank account the next day. My only confusion is the co-pay for each item.

Vet submitted claim papers. I was notified by email when Pets Best received claim. They said they would begin processing claim right away and that most claims are completed within 10 days. The next day they notified me that my claim was completed and approved and a check would arrive in 5 -7 days. They encouraged me to sign up for direct deposit for even faster reimbursement. I could not be happier with their service.

My dog had a swollen face that was diagnosed as a fractured tooth. The vet prescribed antibiotics to treat the infection and then scheduled surgery to remove the fractured tooth. While in surgery the vet found another fractured tooth and removed both teeth. I sent in the claim and Pets Best paid it in less than one week.

My dog was recently diagnosed with Lymphoma. I submitted the bills for that day and the 2 bills since. Pets Best has already processed the claim and is depositing the money into my account tomorrow. One of the bills was as recent as this past Monday and they are already paying out on it (today is Wednesday). Even better, they are gong to continue to help me pay for his treatment until I hit the policy limit! Without Pets Best, I would not be able to afford treatment for my dog to give us the last few months we need together to make as many memories as possible. For that, I will be eternally grateful. Signing my pets up for Pets Best is the best decision I have ever made for them.