Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mercedes Yonting

Absolutely beautiful!

I could not asked for a more speedy response. Wish all companies were as responsive. Thank you.
5

out of 5

POSTED: | BY: Priscilla

they have nice customer service

they have nice customer services skills and they always ask me about my dog. They really care about your pet, and they process your claim fast too.
5

out of 5

POSTED: | BY: Nina tornabene

Bridge over troubled water

When my 10 year old cat began behaving strangely, vomiting, constantly hungryy and hyperactive and the vet suspected thyroid problems which would have required either an upfront outlay of a good deal of money to diagnose and treat or that she be placed in thyroid medication for the rest of her life with constant blood test to monitor her condition ( resulting in greater expense in the long run) . Having this insurance gave me the ability to navigate the waters with a partner who had my back. In the end the scan ( contrary to the blood tests) revealed no thyroid problem and therefore no treatment necessary at this time. A change in diet was recommended. Thanks .
5

out of 5

POSTED: | BY: Stacie Rees

The BEST pet insurance!

I just signed up with PetsBest in October 2014 and have already used it twice. I am very pleased with the service. Affordable plans, great coverage, easy claim filing, very quick to respond to claims. I couldn't be happier with them. Highly recommend!!
5

out of 5

POSTED: | BY: Ann Tattersall

Pet's best covered Benjamin AGAIN!

Silly cat insisted on standing his ground and getting beat up again. If the cat gets into another fight with the same tomcat, they cover it. Thank you, Pets Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review