Pets Best | Pet Insurance Review

i have Pets Best since 8 weeks old, i have compared many insurance companies like all insurance they will not cover preexisting condition. They are good price and they included pay of office visit and rechecks which is great for sickness or illness and they have only a year deductible not by claim. if you need pet insurance then get when puppy most important dont wait till older. I never did pet insurance before but today there are some many companies out there but you really need to compare and read and watch. I have 90 percent pay back and 200 year ded and i pay 33.00 a month for a mixed breed. when you get into certain breeds they are more expensive also. Pet best have paid all my claims and rechecks and they pay within 2 weeks also. I AM GLAD I HAVE THEM. i dont do wellness plans it not worth it to me

See review title.

The agent answered my email containing the bill from our vet, quickly and the payment was made in just a few days.

Submitting claims is fairly easy, but sometimes am unsure if things would be wellness or regular. It has been taking a while lately to get claims processed, which is frustrating to say the least, especially when rates go up. Also, its frustrating that we brought my pup in for vaccines that were expiring soon but happened to be a week or so before the full year, so couldn't claim it. I understand that's how insurance works but still just a frustration

PetsBest makes false statements on their website just to get clients. They are not the fastest company at processing claims, as I have over 8 years with another pet insurance company proving PetsBest month+ long waits at processing claim is NOT the fastest! Their employees are unqualified for the proven fact they tried denying my claim that the pets name and and service dates where not listed on the invoice.....WHICH THEY CLEARLY WERE!! Their staff members can be rude and will hangup on you and when you try to get the name of the rude employee that likes to hangup the phone, you are refused that information and refused to be connected to that person. PetsBest does not have adequate trying for their employees, making the statement on their website about having well trained staff another false statement. They also do not post real representation of customer ratings, making them deceive clients to get more business. I would NEVER recommend such a deceitful, lying and corrupt company to anyone!! Do your research and def. do not choose PetsBest!!!