Pets Best | Pet Insurance Review

Ive never used pet insurance before so I had to do a lot of research to figure out which one I wanted to use. I settled on PetsBest with high hopes for my fur babies being taken care of. I bought them a few months worth of their flea, tick and heartworm prevention but couldn't figure out how to submit a claim for an online medication order. I contacted PetsBest using their online chat system, and they were beyond friendly and helpful. I had so many questions about the process but they helped me through everything and I made my claim successfully. Received the payment within the promised time frame, too! They're already very stellar and I am excited they will be taking care of us and our babies! Thank you, Pets Best!

Quick answer and detailed explanation made it helpful for me to understand the bill

Simple claims process - Just digitally upload your receipts. Wait time was normal. Fair return

Good: Fast response to this last claim. Bad: Like all Pet Insurers.....minimal benefits for wellness claims.

I have had other pet insurance companies in the past who did everything they could to avoid paying my claim. I have received a substantial amount of money from my insurance provider and actually sometimes wonder how they are making any money because my dog had a $3,000 claim for cancer surgery and I believe about 2/3 of that was paid by insurance. I was extremely happy and have also been very happy with the claim payments on my 1 year old puppy's wellness plan.