Pets Best | Pet Insurance Review

Pets Best offers something that other pet insurances do not. They offer insurance for the older pet! The reason this was importan to us is because we are a middle age couple, about 50 years in age, when we adopted a middle aged dog, named Zeus, from a shelter. What we did not know is that Zeus had been neglected and had a host of health problems that required treatment that we quickly realized we could not afford. Upon further research, Pets Best was the ONLY pet insurance that would take Zeus. Because of Pets Best, we could offord a happy healthy life to give to Zeus. Pets Best offered affordable care that made Zeus happy, which made us happy! Even if we adopt a young pet, we would go back to Pets Best, because they were willing to take on Zeus, whom we love! Because of Pets Best policy, we are and will be loyal customers!

It's such a relief when your pet gets sick to know that your insurance will help you cover some of the cost. Every year that we have had Pets Best it has more than paid for itself. Our Zoe could get into some trouble (drinking random water, ripped dew claw) and every time they reimbursed us exactly as expected. They only charged one deductible for multiple visits to treat an ongoing issue.

I submitted a claim for testing due to a bladder infection. It was very easy to submit the claim and it was handled quickly and without any difficulty.

Pets Best has done the best job and getting claims donein a timely manner. They have great customer service and have saved me a lot of money.

After almost 3 years of paying $60/ month for insurance for my AKC Certified Rhodesian Ridgeback, which I was going to be breeding this year, Pest Best Insurance was a horrible choice. I would recommend VPI Insurance. My dog was going through a suto pregnancy or false pregnancy, and after 3 weeks the vet told us to bring her in, we us Torrey Pines Animal Hospital. The vet was so worried about the health of the dog because she thought that the uterus was infected and pretty much made us do an emergency surgery. Even though it was a spay, it was a mandatory for the health of the dog. After around a $700 dollar vet bill, Pets Best Insurance says they only pay $100 towards it because it is a "wellness" claim and not a medical. This was a medical claim we would be breeding the dog now if it wasn't. Don't use Pets Best Insurance they will find any way to use the fine print.