Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Terri Pritchard

Pets Best is a terrific company

Pets Best is a terrific company. Wonderful communication, quick turnover time. Every once in a while it takes longer, but they always let me know. Will never be without pet insurance again, and Pets Best has exceeded all my expectations. They are available to speak to. Very friendly very knowledgeable. A+ plus plus. Phenomenal company. Thank you so much.!!!
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5

out of 5

POSTED: | BY: Debbie Allen

Worth the monthly cost!

My insurance plan worked as it stated it would. I was grateful that I signed up for pet insurance!
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5

out of 5

POSTED: | BY: Robin W.

This insurance is a blessing.

Claims were processed in a timely manner. So thankful to have pet insurance to help with costs. Bills add up so quickly with even a couple of diagnostic tests. I want to provide the care my cat deserves to live his best life because he means so much to me. We need to follow up with oncology but I am thankful to catch it early and there are some effective treatments available to give him good quality of life and we can still enjoy our time together.
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5

out of 5

POSTED: | BY: Kathy L

I appreciate y’all so much

I appreciate y’all so much ! You work very hard to accommodate our every need . You make a very difficult situation so much easier to deal with.
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5

out of 5

POSTED: | BY: Pamela Webber

Very quick turn around on reviewing

Very quick turn around on reviewing, approving and reimbursing submitted claims
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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