Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ellen

Wow they were right about you!

All we had to do was take a picture of our pet's bill and email it! Everything was taken care so quickly. Thanks so much!
5

out of 5

POSTED: | BY: Theresa Rosen

Dog illness

I can't imagine not having pet insurance, especially since dogs and cats can thankfully be treated for so many illness and injuries that just a few years ago were not available to pets. I highly recommend not only having pet insurance, but having Pets Best as your pet insurance company. If you have a sick or injured dog or cat, it's nice to know that you can get them the best care possible, and having Pets Best gives you the freedom to choose the best vets, animal hospitals and takes that financial burden out of the picture. You really can count on this company taking care of your dog or cat. I also appreciate how caring the people who work at Pets Best are, it's hard having a sick pet and the people that I have talked to when I when I call are very compassionate among of . Thank you to Pets Bestc for being there for my dogs and cats. I recommend pets best to every person I meet that has a dog or cat and encourage them to purchase pets insurance, and let them know this is the best pet insurance company! One of my dogs, my 2 year old Anatolian Shepard just had blood work, an ultrasound and diagnosed with an gastric ulcer,, the type that is caused by bacteria in her stomach. After they tests and 4-5 weeks of 4 different medications, she is well on the road to recovery, yay! Treatment available for your beloved pet.
5

out of 5

POSTED: | BY: Gail LaScola

happy with claim reimbursement

I've had Pets Best for over 7 years. Whereas none of my 3 cats has had anything 'cat'astrophic health-wise (and hopefully never will), I'm extremely happy with Pets Best's reimbursement policy and timely response to my claims.
5

out of 5

POSTED: | BY: Rachel

Saved Me from Financial Distress

I have been with Pets Best for a long time and first got this insurance for accidents or emergency use. I never thought I would really need it until my furry love broke her arm. After getting it repaired, she had another accident which led to a second surgery on the same arm. We thought that was the worst, then the second and surgery did not take. Her plates and screws broke, so she needed a 3rd then a 4th! Already in financial distress, I was able to continue her care because Pets Best reimbursed me accordingly. I am happy to say she is now recovering and healing well and I could not have been able to continue her care, financially, if it wasn't for Pets Best!
4

out of 5

POSTED: | BY: Karen Linhart

Lizzies claim for her diagnosed skin problem

Thank you for following up my claim. For some reason they have a problem of faxing to you.Thanks again

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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