5
out of 5
POSTED: | BY: Michel
GREAT SERVICE AND COVERAGE
Pets Best has been amazing helping with Bowery's health costs. Always thorough and with great service. Also amazing value.
4.3
out of 5
Number of reviews 12,104
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Mary
Exclusion #28 - Read the small print
If your dog has a history of eating foreign objects do not choose this insurance. Your claim will not be covered if your medical records show your dog has had 2 foreign body ingestion incidents in the past 18 months. Refer to exclusion #28 in the handbook.
Recently my dog ate a pine cone and had to have it removed. I submitted a claim and it was denied because his medical records showed had 2 "similar" incidents in the last 18 months 1. he ate tampons 2. he ate pills.
5
out of 5
POSTED: | BY: Kimberly Blair
Best pet insurance around
This insurance is great! They help you will all your needs & are always available to help you with anything questions you might have.
3
out of 5
POSTED: | BY: Laurie
disappointed
I had my cats mouth evaluated as recommended by her vet. I would not have had here teeth cleaned if she hadn't already been under anesthesia for an oral evaluation based on a concern of the Dr. Fortunately she had no disease present, but I feel that the oral exam and xrays were warrented based on the doctors concern of her red gums which doctor thought could be causing her pain.
5
out of 5
POSTED: | BY: Irene Taylor
fair consideration of claim
My claim was reviewed and payment was approved in as prompt a manner as possible given the nature of the illness. Petsmart kept me informed through the process and their chat function was also most helpful. I am so glad I have this insurance.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.