Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,107

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lucy Conway

Outstanding service

My dog had a cut on his paw a few days before Thanksgiving. It became infected and I had to take him to the Vet. He received an injection and antibiotic pills. And Pets Best insurance very fairly reimbursed me for part of the costs. I don't know what I would have done without this insurance. I got this coverage when my dog was a puppy just to protect him from accidents. I never thought I would keep it since he's already 6 years old but I am truly glad that I did. All kinds of minor illnesses keeps coming up. Lab works are very expensive. So thank you Pets Best Insurance. You're the best!
1

out of 5

POSTED: | BY: helen azar

They refuse to cover anything - waste of money

I had high hopes for this insurance and signed up both my cats for it. The very first claim for each cat was denied, for ridiculous reasons. I am going to switch to another provider.
5

out of 5

POSTED: | BY: Michelle Zuretti

Very satisfied with Pets Best

I have been with Pets Best since 2009, and overall my experience has been a very good one. The representatives are very pleasant, I get reimbursed in a short amount of time, and to have this insurance gives me reassurance in affording my dogs' healthcare. I find Pets Best costs to be reasonable, as compared to other companies. It's essential to have Pet Coverage, because we all know how expensive a vet visit can be.
3

out of 5

POSTED: | BY: Karen Linhart

n ot good comminication with my vet

I have no trouble about how you pay or when however, my vet cannot fax you. It comes back every time that it will not go through. This is an extra burden on them. They have no other trouble with any other faxes they send. I wish this could be remedied. It is frustrating for me and them. The claims could go through much quicker as I have to go to another town to get the information and fax myself.
5

out of 5

POSTED: | BY: Dave

Valuable Insurance for Pet Owners

My pet has Oral Squamous Cell Carcinoma. Pets Best insurance has handle each of our claims expediently.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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