Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,107

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Robert Long

Simple and Easy Process

Filing a claim was very simple and the EOB was ready in only 2 days!
5

out of 5

POSTED: | BY: B Gunder

No Hassle, Customer Focused

Pets Best Insurance provided clear benefit information, knowledgable customer service and prompt payment. I would recommend them without reservation.
5

out of 5

POSTED: | BY: Gregg

Pets best blows the competition out of the water!!

What's there to say? I bought insurance to cover vet bills for my dog and they do without any trouble. Highly recommend them.
5

out of 5

POSTED: | BY: Liz

Excellent Insurance

Great customer service, very friendly & helpful. Easy filing and fast service. Would definitely recommend Pet's Best Insurance!
2

out of 5

POSTED: | BY: Ron

Read their fine print!!!

We were advised by our vet to get Pets Best insurance, at the time we were told that Preventive Measures "should" be covered because they lessen the chance of major problems. Our 3 year old pup had a periodontal cleaning that exposed a cracked tooth - it was extracted, nothing was covered by Pets Best.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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