Pets Best | Pet Insurance Review

I spent weeks researching pet insurance plans and companies and i took my time to find one that would take good care of my 11 y/o pup in times of need. I took a chance on Pets Best and I’m so glad I did. They have been nothing short of amazing. They have offset 90% of the financial burden that comes with being a pet owner. I haven’t had a single issue as of yet and my claims have been processed in a timely manner. The customer service (especially via the chat option) has been extremely helpful and kind. Thank you Pets Best for being there when the unforeseen occurs.

Pets Best has always been incredible and supportive. They're prompt, knowledgeable, and kind. My dog, Ozzy Zildjian Pawsbourne Prince of Barkness, had Irritable Bowel Disease, Seizures, Pneumonia, Kennel Cough, and a Flea Allergy, to name a few things. Pets Best has been by my side all the way. If I had questions or concerns about my policy, they were there. When Oz had surgery, I was scared and worried for him, but I knew with Pets Best, I wasn't alone and would have some of his expenses taken off my shoulders at a time when all my attention needed to be on him. Ozzy was a fantastic dog and will always be in my heart. I am eternally grateful for all the help and care Pets Best provided us. If you're looking into Pet Insurance because you don't have thousands in your emergency account, please look no further. They will give you the kindness and support you need in your time of need.

Our young rescue dog suddenly developed a neurological issue requiring many visits to specialists and a high level of care. He is living his very best dog life thanks to Pets Best - it allows us to give him treatments and care we would not be able to afford without this insurance. Everyone is always helpful and the claims process is very easy.

This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.

I waited over 30 days before I received any information on the delay of my claim. I was told that information was needed from the vet but when I contacted my vets office there wasn’t a request from Pets Best. I asked the vet office to please call and get them the information needed. I received a notice yesterday 11-13-23 that my claim was to be paid an amount lower than I was expecting and might take up to six days to receive even though I supplied my bank information.