Pets Best | Pet Insurance Review

I filed three claims with them after my waiting period was over. The first was for an allergic reaction related to an MCT, which was accepted and paid part of my deductible. The second was for a follow up visit due to continued health problems from the first claim. Suddenly the MCT is pre-existing and they denied my claim. The third claim was for a righty to remove the MCT and a benign fatty tumor. Again my claim was denied because they decided the MCT was now pre-existing and in addition decided the benign fatty tumor was pre-existing as well. I want to make it clear that the MCT itself was not diagnosed until a wellness exam that occurred after the waiting period. Seems to me they just didn’t want to accept the last two claims because I would have then met my deductible and they would have had to pay out on the third claim. They want to take your money and not help your pet.

Claims filing easy and typically receive payment within 30 days.

I’m so grateful my vet tech recommended pet insurance, specifically Pets Best when I brought my 10 month old kitten in for her first exam. Within months my kitten was diagnosed with an autoimmune condition and Pets Best has been a godsend. They have covered her exams from her pet dermatologist as well as her meds and tests. I’m very happy with Pets Best Insurance.

It's so easy to file a claim and Pet's Best is very good about actually covering costs. A breath of fresh air for insurance!

accurate and timely resolution of all claims