Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Scout

You can stop searching...You've found the best, Pets Best!!

Before signing my dog up with Pets Best I did exhaustive research speaking with my vet and my homeopathic vet- both said Pets Best was the best. Then I compared other plans and the two top runners were Trupanion and Pets Best. I did an exhaustive line by line comparison with Trupanion and hands down Pets Best has the very best to offer. First, there is an annual deductible and then they pay 90%. Period! Trupanion has a deductible for EACH ISSUE!! That is a rip off. Anyway, Pets Best has been there for me through three dogs, they held my hand with my last dog that had an illness that eventually lead to his passing. Even then, Pets Best was there for me and covered the euthanasia and cremation. I cannot say enough about Pets Best. Stop searching- you've found the best...Pets Best.
5

out of 5

POSTED: | BY: Ellen

Excellent response time

Submitted a claim on Nov 29th and received an Explanation of Benefits on Dec. 2nd. That is an excellent turn-around time for any insurance company. Process to submit claims is so quick and simple.
5

out of 5

POSTED: | BY: Samantha Clark

Time improvement

I have had insurance for 2 years and this time the processing time was one week. Already happened to take a one month, it was a good improvement.
1

out of 5

POSTED: | BY: Jeff F

I've never been physically assaulted, but...

I've never been physically assaulted, but that's what it feels like when Pets Best bumps our premium by 45% in one year -- for no reason other than enriching the C-suite. May Elizabeth Warren style regulation / consumer protection return to us soon.
5

out of 5

POSTED: | BY: Ann

Life saver, literally!!!

Pets Best has given me time with my pets while they are sick and that is just priceless. How can anyone afford to take time off of work to care for a sick baby while paying expensive vet bills? Most people can’t. Pets Best allows me to focus on my babies and to care for them with the best of my ability including being there for them when they need me the most. God Bless this wonderful company for helping pet owners be able to help their babies without financial stress added to an already stressful situation an illness with our babies can put on them and us. Thank you Pets Best for being there for my babies and for helping so many others too. I refer you to everyone I see with a dog, even strangers. I could save a life referring you. Bless you 🙏🏻❤️

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review