Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Linda Hess Gamble

extremely fast payment of claim

extremely fast payment of claim. Alot of improvement has been made in this area in the last year. Very appreciative. Just disappointed in the fact that premium has gone up $50 a month in the last year.
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5

out of 5

POSTED: | BY: Ed McNicholas

Now u r processing the claim very…

Now u r processing the claim very quickly. Let me know u have received the claim and when the EOB is a available.
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5

out of 5

POSTED: | BY: Courtney Gremillion

I recommend Pets Best to every pet…

I recommend Pets Best to every pet owner I know. It gives us SO much peace of mind knowing we don't have to decide between be able to treat our pet and money. Worth every penny.
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2

out of 5

POSTED: | BY: Grace Lee

Claim rejected with no explanation

The majority of the cost of my claim was initially rejected without explanation. I had to call to get the information to correctly resubmit the claim. Even then it took over a month. This process was less than smooth.
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5

out of 5

POSTED: | BY: Lauren Lucas

The Best For Your Pets

PetsBest is absolutely! They have made my experience with them so simple and easy. They are very responsive about what is going on with my claims and if I need any help with anything. I truly have no complaints. Having PetsBest on all three of our fur babies has definitely given us peace of mind. Thank you so much to the PetsBest Team!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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