Pets Best | Pet Insurance Review

Pets Best is amazing! Having this insurance gives my wife and me so much comfort in making the right medical decisions for our dog, without having to stress about the financial portion of things. This company was recommended to us by friends of ours and we recommend them to every pet lover we know!

Have always helped take care of my dog, their prices are reasonable and I’ve had two separate claims that they have dealt with!

User friendly online portal, quick, clear communications, reasonable premiums.

I've had my dog insured through Petsbest since I adopted him in December 2020, and it's been one of the best decisions I've made for his care. I always feel at ease knowing that I will have financial help to get him the care he needs if anything happens to him. Their customer service team is always super kind, patient, and caring. I've had no trouble submitting claims or being reimbursed within a timely manner, and my monthly premium is very reasonable given the benefits that are in my plan. Their online advice chat service has been helpful on several different occasions, so that is a big plus as well. I'd recommend Petsbest to anyone wanting to provide the best care for their pet possible!

I am happy to give Pets Best a 5 star rating. I started my policy in September and in October my puppy started showing signs of puppy strangles. It was weeks of tests and waiting for results. My puppy was in pain and what I feel near death. We went to his regular veterinary and to an emergency veterinary and had thousands of dollars in medical costs for him. Pets Best paid out fully per my coverage plan. The claims submittal process was quick and easy. Their processing time was about 3 weeks to receive, 1 week to request medical documentation, 1 week to review and 1 week to pay. It didn’t happen fast but it was easy. Luckily my little guy is doing much better. We are still having follow-up appointments and pets best is still working hard to get me reimbursed. So happy I got Pets Best!