Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,986

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Paul Wolff, D.V.M.

POSTED: | BY: Carol Kobos

Pets Best is the bes

Filing your claim is easy online. I have received my refunds that exceeded my expectations. The processing takes a little longer than the insurance company I previously had, but I am very happy with Pets Best.
5

out of 5

POSTED: | BY: Cindy Gullo

Claims are addressed quickly

Claims are addressed quickly. If there is a delay, I always get an email.
Read more on Trustpilot
4

out of 5

VETERINARIAN: Providence Veterinary Clinic

POSTED: | BY: Ruth Vaccaro

Fast, fair and efficient claims process

The claims were processed quickly and efficiently. Can't say enough good things about Pets Best insurance. The claims process was fair and efficient.
5

out of 5

VETERINARIAN: Mount Laurel Animal Hospital

POSTED: | BY: Ellen Pedersen

Beagle Cherry eye

Our Beagle had irritated cherry eye, Dr. recommended surgery which was done. Filed claim & paid promptly very easy.
5

out of 5

POSTED: | BY: Shannon Valenti

Peace of mind at an uncertain time

"Our dog lost use of her hind limbs suddenly and knowing we had Pets Best insurance, assisted in making the decisions to get her the care she needed. Our claim was processed timely and we were reimbursed per our plan. Now we can worry about healing and recovery."
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review