3
out of 5
POSTED: | BY: linda Joffe
Wellness insurance not worth the cost.
Wellness insurance not worth the cost.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,053
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Michelle
I absolutely love Pets Best!
I absolutely love Pets Best and I have recommended them to all of my friends and family. They respond to claims quickly and in a timely manner and communicate any delays. I have used their Whiskerdocs as well which was very helpful.
2
out of 5
POSTED: | BY: Cindy Zhou
The process takes months for results…
The process takes months for results and I had to resubmit and do appeal claims, which was a hassle. It has been a stressful process working with Pets Best.
1
out of 5
POSTED: | BY: Tom Matczak
Run don't walk from these guys.
Should have read the fine print before selecting Pets Best. You submit a claim and they look for any small print to not pay. For example, my dog had a pre-existing condition ( as they described it) on her left leg. So, no coverage, ever for that. She injured her right leg while roughhousing and they would not cover xrays or medication to diagnose the injury because they consider the legs to be one in the same. Just BS; if I break my right arm, it has no impact on the left. Will drop them like a rock now.
5
out of 5
POSTED: | BY: Megan Courtney
PB comes through again
I’m giving 5 stars even though the submit claim action on the app was not working. That is usually not the case. Usually very easy to submit a claim and the direct deposit is convenient. My premiums are going up a lot this year but they are still at a competitive rate and PB has always come through. Recommend to every pet owner.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.