Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: MARK

Only had it a couple days

Only had it a couple days, but approved the heartworm 100 dollar payment in 24 hours. So, A+ thus far. Insurance isn't to try to get 100% of everything you spend each year (otherwise the insurance company would go broke) but to have in case some very expensive thing happens. I can't complain...
Read more on Trustpilot
5

out of 5

POSTED: | BY: Melissa Paly

Submitting a claim is very easy

Submitting a claim is very easy, I got a prompt response and cogent explanation of what was being covered and what wasn't.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Christine S.

Pets Best is affordable and has great…

Pets Best is affordable and has great customer service. I was glad to have insured my elderly cat as they covered a lot of her care and made finances a non-issue for continuing care. Thanks!
Read more on Trustpilot
5

out of 5

POSTED: | BY: mark axman

Whenever I call they explain everything…

Whenever I call they explain everything in detail!! also very nice on the phone.
Read more on Trustpilot
1

out of 5

POSTED: | BY: Nicole Manchester

Just bad all around

I’m so disappointed with this company. It took almost 4wks to get the claim processed and I got less than half of the cost of my pets vet visit back. I haven’t gotten the money yet tho. Just the decision on how much they would pay. My step mom has Lemonade pet insurance and got her money back SAME DAY and she got the ACTUAL 90% back.
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review