5
out of 5
POSTED: | BY: PEG G
Excellent service
Excellent service. Just recommended their service to a family member who just got a puppy.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,101
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
VETERINARIAN: Sun Valley Animal
POSTED: | BY: stormi brown
TERRIBLE
continued harrassment over material I had already submitted, asked for MORE
ridiculous!!!~!
5
out of 5
POSTED: | BY: Cheryl
Pets best was responsive to my claims
Pets best was responsive to my claims. They paid out the claim as described in their application and our final contract. Highly recommend Pets Best as a pet insurer.
5
out of 5
POSTED: | BY: Christine Meade
Great coverage
I got Pet's Best for my 3 puppies in 2019. I had previously been with ASPCA Pet Health Insurance. When I compared premiums and coverage, Pet's Best was better. Unfortunately, I have had 3 puppies who have been sick. One had a pancreatic abscess at 11 months and the Virginia Tech Vet School saved his life. Those bills totaled $11,000+ and Pet's Best paid 80% and paid it promptly. My 2 litter mates have congenital joint issues and both have had CT scans, medicines and surgery. Again, Pet's Best paid 80% promptly. Additionally, they covered the rehab sessions and underwater treadmill therapy for both of them. They continue to pay for Adequan, Librela and Arthramid injections to manage their pain. Pet's Best IS the BEST!
1
out of 5
POSTED: | BY: Kym Dorst
Still waiting for my reimbursement
Still waiting for my reimbursement, again. It never is a speedy process, and I always end up getting that apology email while they figure out my claim. I’m so tired of paying so much money to have to wait so long to get my money back.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.