Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Dgoldfe

Pets Best is NOT BEST

We pay for Wellness and check ups. We submit our invoices and they are never covered. Pets Best is NOT BEST! Avoid them if you can.
Read more on Trustpilot
4

out of 5

POSTED: | BY: Sherree

Big Price Increase this Year

I would give Pets Best a 5 star review for their first five years of coverage. Their claim submission process is easy and they quickly paid like they said they would. I recommended them all the time. In the first five years I only had one small increase in price, but this year I got hit with a 45% premium increase.That was a bit disheartening and makes me wonder if I’ll be able to keep it long term. Otherwise, a great product.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Amy Cunningham

Review of Pets Best Pet Insurance

I have spoken with several different representatives (online and on the phone). They were very knowledgeable and friendly. When I first insured my 3 dogs, I had a lot of questions and the person I spoke with was great. I have successfully filed a claim and am expecting a direct deposit soon. This company is great and I highly recommend them.
Read more on Trustpilot
1

out of 5

POSTED: | BY: Susan

What? No coverage for nutritional consults to address life-threatening disease?

That you don’t cover nutrition as an essential part of a dog’s health when considered in the context of alleviating life-threatening illness is appalling. My 12-year old female terrier mix has IBD, a life-threatening, incurable condition that must be carefully controlled through dietary modifications. My veterinarian/nutritionist herself has had many an argument with insurance companies over the failure of coverage for such procedures.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Sharon Claus

Great plan

Claim was very quick turn around. Not ever a problem.
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review