Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,986

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jessica Muise

We would highly recommend Pet's Best to…

We would highly recommend Pet's Best to any pet owner. Our policies give us so much piece of mind when it comes to caring for our pets for anything that might happen. We have used the claims portal successfully many times and always receive a clarification of what is covered. This was the only insurance we could find with an affordable rate and high coinsurance percentage to make it make sense economically. Don't wait until it's too late. Sign your pets up to be covered by Pet's Best so they are insured the moment they join your family.
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4

out of 5

POSTED: | BY: Lex Baker

Irritating wait, but pleasant reimbursement

I am happy I got 75% of my fees back from my vet visit, but it did take 2 weeks for the reimbursement to go through, so that was rather irritating.
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5

out of 5

VETERINARIAN: East Longmeadow Animal Hospital

POSTED: | BY: Jodi S

Mom of 4

Fantastic! So responsive. Easy to file claims and payment is sent electronically to my account! Love Pets Best!
5

out of 5

VETERINARIAN: County Line Veterinary Hospital

POSTED: | BY: Gloria LeCompte

Overall

Enjoyed Pets Best & their support staff
5

out of 5

VETERINARIAN: VCA Mission San Jose Animal Hospital

POSTED: | BY: Kristina Parkison

Pets Best is the Best

My dog tore his dog ACL equivalent and Pets Best covered everything except my deductible and copay. The only thing that delayed one of my reimbursements was Pets Best was waiting for some documents from the vet, otherwise most reimbursement was within a couple of weeks, maybe three. They also covered the second ACL tear in his other leg just 10 months later. I have been really happy with their service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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