Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ann

We love Pets Best

We love Pets Best, the piece of mind in knowing that if something happens to your pet they are covered is invaluable. They are very thorough and keep you in the loop the entire claims process and receiving reimbursement is super quick and easy. I will only use Pets Best for current pet and for future pets.
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3

out of 5

POSTED: | BY: anthony papa

Insurance is not worth the return…

For the amount of money I pay on his insurance. Next to nothing was covered on his neuter. The amount of his last bill to get $40 back. I mean come on not even a premium payment back. I will be canceling in the upcoming days your insurance is not worth it
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4

out of 5

POSTED: | BY: Deborah Manion

Unable to update a claim

A claim was denied as a preexisting condition, it was not, there should be an option to communicate regrading a claim and the decision.
5

out of 5

POSTED: | BY: C M

Petsbest helps my pets get the care…

Petsbest helps my pets get the care they needs while they we are managing their health issues. Thank you so much!
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5

out of 5

POSTED: | BY: Sarah Rideout

Pets Best Greyt Choice

Pets Best has been a great choice for my retired greyhound racer. She is able to enjoy her best life with Pets Best coverage of acupuncture and holistic elder pain management. Love the variety of coverage.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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