Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,925

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Trevor Howe

Easy Claim and Quick Reimbursement

Claim was filed quickly and we got reimbursed within 48 hours. So far we’re very happy with pets best
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5

out of 5

POSTED: | BY: joyce

Claimed covered completely and quickly .

Shortly after signing up to Pets Best early this year, our fur baby was seriously hurt in an accident and had to undergo surgery. Besides the stress of worrying about our pet, the hospital bills were stressful too. But, within two weeks of the accident, Pets Best covered the very expensive surgical and hospital bills to the exact dollar amount that we were entitled to. No muss. No fuss. Thank you. You are definately the Best for our Pet.
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5

out of 5

VETERINARIAN: Avenue of the Saints Animal Hospital

POSTED: | BY: Shirley Tobin

Check and update shots

Very friendly, courtesy, and very gently with my little girl
5

out of 5

POSTED: | BY: Betty Lewis

Great Service

Efficient, helpful, friendly, responsive service.
1

out of 5

VETERINARIAN: Hebron Veterinary Hospital

POSTED: | BY: Tom Simmons

DO NOT BUY OETS BEST

Got fantastic care from Hebron Hospital. After spending over $900 on final bill, I filed the claim and after 4 weeks of no responses I get my payment of $126, and $15. Biggest rip off in the world. After paying $117 a month for over 2 years. CON ARTISTS.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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