Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Julie Sawlsville

I'm Grateful for Pets Best

I have had Pets Best insurance for two years now. I have all four of my cats insured through them. I am grateful for my Pets Best insurance because it is allowing me to treat my cat's cancer. I am able to worry less about the cost and focus more on making sure he's getting the best care and staying happy. The staff at Pets Best is always very kind and are happy to answer any questions. When you call it is easy to talk to a real and knowledgeable person. The claims process is a little slow sometimes so it's best to set up direct deposit.
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5

out of 5

POSTED: | BY: Kerry Downing Kokoamoe

Pets Best is best

Pets Best is just that, THE BEST! I filed a claim when my dog hurt her paw. The claim was processed within 24 hours. No hassle. I highly recommend them. ⭐️⭐️⭐️⭐️⭐️
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5

out of 5

POSTED: | BY: Len Brown

Great Stuff

You cover a lot a lot and at better rates. Customer service is like it should be done.
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5

out of 5

POSTED: | BY: Simon

Claim

the ease of placing the claim and the speed of the response.
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4

out of 5

POSTED: | BY: New to area

Always professional service

Always professional service. Only negative ever is claim processing is S L O W.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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