Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,095

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Laura P

Pets Best is awesome.

I have 7 pets and they are all covered by Pets Best Insurance. Recently my 13 year old dog Suki was diagnosed with liver cancer. She had surgery to remove a very large mass and almost didn't make it. I am devastated, but hopeful that the chemo she is on will prolong her life. Pets Best is awesome and has not denied any of my requests from the surgery to all of the charges for the chemo meds and her Oncology appointments. Pets Best makes it easy to decide whether life saving treatments can be afforded when a decision on your pets care has to be made. I tell everyone that has pets, especially puppies and kittens to get Pets Best. The claims submittal process is so easy and if you need assistance the staff is so wonderful and helpful. Thank you Pets Best.
5

out of 5

POSTED: | BY: Deborah

Quick and easy to submit claims.

It was done quickly, by email , and easily submitted.
5

out of 5

POSTED: | BY: Joseph H

Pets Best is true to their word.

Pets Best is true to their word. I don't have to worry about reimbursement as long as I submit the proper paperwork. With the use of technology, its as simple as taking a picture of the receipt and using the app.
5

out of 5

POSTED: | BY: Melissa M

Easy to get help.

It was not a struggle for help. Which makes it easy for me. Even when I had to call and speak with someone it was easy
5

out of 5

POSTED: | BY: Boot S

Always happy with my experience.

I've always been happy with my experience with Pets Best. I've recommended them too all I meet even show proof it's legitimate.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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