Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,925

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Donna W

Quick and easy payment.

Payment was quick, easy and as said it would be. Thanks !!
5

out of 5

POSTED: | BY: Barbara P

Quick claims process.

I have given Animal Health Services the information to send my claim to Pets Best so that makes it easy for me. Claims are taken care of quickly.
5

out of 5

POSTED: | BY: Dewayne H

Responsive claims process.

I currently have three dogs on insurance. When I submit a claim that I know will be covered I know I will hear from you soon and I appreciate that.
5

out of 5

POSTED: | BY: John Anver Suleiman John The Beach Realtor

Greatest value ever!

Greatest value ever. I used for my anatolian Shepard and BFF Seabastian for 10 years and he had to have 2 TPLO surgeries and 4 root canals plus more over the years and Pets Best covered it. I was pleasantly surprised and saved over $10,000 over his life. Best invest meant ever! Thank you so much! John Anver Suleiman - John The Beach Realtor
5

out of 5

POSTED: | BY: Sheila

Pets Best is the greatest

My husband and I have been adopting elderly Saint Bernards for over 20 years. Being elderly, they usually have illnesses that cost big bucks. As soon as we get the dogs we insure them with Pets Best. The final illness of many of our old guys has cost around $10,000. Pets Best has always treated our dogs great and they have gotten any treatment that they needed. We highly recommend Pets Best Insurance.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review