Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Amber P

As easy as 1, 2, 3!

As easy as 1, 2, 3! Visit the vet, scan in your receipt and receive your deposit. I am very please with my first transaction using our wellness benefit for Mr. Watson! Pets Best is affordable and their customer service is spot on!
5

out of 5

POSTED: | BY: Stacy O

I love pets best!

I love pets best!
5

out of 5

POSTED: | BY: Cassandra Perfetti

Speedy and accurate claim processing!

Pets Best has always been a team player in Wheatley ‘s healthcare. Thanks for the quick and accurate processing of her claims. I wish there weren’t any, but if there are I don’t hesitate to have her treated, because of her policy!
5

out of 5

POSTED: | BY: Jan Meador

Always a great experience!

I had Sweet Pea for 5 years with no illnesses or claims. This year has been a physical disaster.! She has had a progressive hind end weakness (orthopaedist, neurologist, MRI, etc), a vaginal reconstruction surgery, and now has High Blood Pressure to get regulated. Pets Best has been wonderful....good payment, prompt reimbursement, easy to file a claim. I have also had great experience with customert service. This year she wouldn't have gotten the care she4 deserves without Pets Best!
5

out of 5

POSTED: | BY: Lindsay C

Super easy to file online.

Super easy to file online and submit paperwork.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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