Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melissa

Absolutely worth it !!

We got our beloved Golden when he was 11 months old and we wanted to make sure he was always taken care of. So we got the insurance and we are sure glad we did. He had to have surgery last Feb when he tore is CCL and that alone was worth the premium we had been paying up to that point. You never know when an accident or illness will happen and knowing that your pet is covered makes it so much easier to go see the Vet and not worry about not being able to afford the outcome. And if its a simple ear infection, well that's great too. Getting reimbursed for office visits and take home meds is great !! We highly recommend this policy, there are several different levels to choose from and they are very fast in responding to filed claims and even just questions. We've had interactions over the phone and by email as well. You wont regret the security PetsBest insurance policy gives you and your beloved pet (s).
5

out of 5

POSTED: | BY: Lora Griffith

Excellent and fast service!

Pet's Best claim was easy to file and response was immediate. Claim settlement was very fast!
5

out of 5

POSTED: | BY: Mary Wood

It gives you peace of mind that your…

It gives you peace of mind that your beloved pet is protected just like any other family member.
5

out of 5

POSTED: | BY: Catherine Olmos

It’s worth it!!!

I recently lost my dog to renal failure . He had been hospitalized for four days and our vet bill was about $3,200 dollars. During this very stressful and painful loss, I filed the claim and within a week the claim was paid. More importantly Pets Best really communicated genuine sympathy for our loss.
5

out of 5

POSTED: | BY: Sarah Evans

Best decision I ever made

Best decision I ever made I am so grateful for getting insurance on my 2 yorkies. You dont think about insurance when you do routine services like teeth cleaning, but after my claims process it was getting the teeth cleaned for free. I hope to never have to use the insurance for emergencies or accidents, but if I ever do, I know I wont have to make a tough decision based on lack of ability to pay for services. Thank you Pet's Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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