Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Betty Jones

I filed a claim for vet visits staff…

I filed a claim for vet visits staff was very friendly courteous processed almost immediately extremely helpful could not have been easier thanks so much Pet Best sta
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5

out of 5

POSTED: | BY: Marcie C

Claims are efficient.

Claims are efficient. It's comforting knowing we have a back up in place of emergencies for our fur-baby! Thank you for making it so easy!
5

out of 5

POSTED: | BY: Ronda

Easy user experience.

Your website is easy to use and my vet offers a service to file the claim on my behalf at the time of service. Combined, that makes a super easy user experience.
5

out of 5

POSTED: | BY: Michelle C

Filing a claim is simple and easy.

Filing a claim with Pets Best is a simple, and easy process. The submission of claims can be done in less than 5 minuets. I immediately receive an email telling me it was received plus you can check the status of a claim at anytime online. Claims are processed quickly without much involvement from my side.
5

out of 5

POSTED: | BY: Diane S

Grateful to have care for my pet!

I am so grateful to have prompt service and great care for Bianca!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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