Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Elena Ciappio

The Petsbest insurance was easy to…

The Petsbest insurance was easy to obtain and they provided fast claims service and answered all of my questions. I would recommend this pet insurance to everyone.
5

out of 5

POSTED: | BY: Iris Ethington

Customer service team is very caring and compassionate.

I feel Pets Best has put together a good team to assist with questions regarding insurance coverage as well as explaining benefits. I will continue to carry Pets Best insurance for any future pets I care for.
5

out of 5

POSTED: | BY: S. Moore

PetsBest Insurance did what they said

PetsBest Insurance did what they said, and they did it fast.
5

out of 5

POSTED: | BY: LORI

I love Pets Best pet insurance

I love Pets Best pet insurance! I’m always telling my friends and family with dogs and cats about how wonderful they are! The staff are truly nice, caring people. I love how the benefits are easy to find and it’s easy to understand what’s covered. Knowing that my dog is covered from a minor incident to a major emergency makes me feel so much more at ease. I can’t say enough good things! Awesome company!
5

out of 5

POSTED: | BY: Barbara Behrendt

You NEED this insurance for your puppy/dog

We were recommended this insurance by our puppies breeder. We are so glad we got it. We added the “wellness” coverage and since you need to take puppies so often to the vet in the beginning months for numerous wellness visits and vaccines, it has been so financially helpful. It even covers amounts towards heart worm and flea/tick preventative. We have peace of mind knowing we will not ever have to decline getting our puppy the treatment she could possibly need some day since we have this insurance. Claims are processed very quickly and you are always given an explanation of benefits including explanations etc. The reimbursements are even direct deposited into our checking account. So far the service has been excellent. We are so glad to have this insurance for our furbaby.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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