Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Gail

Easy claim process!

Been with several companies over time. These folks are the best to deal with! Went for wellness check and shots on Saturday. Uploaded receipt to the website when I got home and received a notice the claim had been processed and was being sent for payment on Sunday! Wow! I work in the pet industry and this is the best one I've found.
5

out of 5

POSTED: | BY: Kellie Hamilton

I researched and reviewed several plans…

I researched and reviewed several plans and plan options before choosing this one. I’m very pleased with my choice and my experience so far. Highly recommend.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Michael &

This is the easiest and best insurance we have ever had

Our Gracie had cancer and had a tumor removed in 2017. Our hearts were broken because we were worried we wouldn't be able to have her surgery, but Pets Best paid for almost all of the surgery and our Gracie is happy and healthy one year later.
3

out of 5

POSTED: | BY: Colleen LaClair

Not flexible enough

In general, OK insurance. A lot of people don't even get the coverage this plan pays for pets, but it would be nice if they would pay for house calls, especially since that's all my vet does. There is no option for me to do an office visit, it's a mobile vet clinic and even if I did do an office visit, it's pretty much the same cost. Even setting the visit amount with a limit for the average office visit in the area would be fine. Also, even if a test is normally routine, it might be used as a diagnostic, in which case, it ceases to be routine. Those should be paid for under the illness plan.
5

out of 5

POSTED: | BY: Karla Richardson

Very easy to work with

excellent service
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review