Pets Best | Pet Insurance Review

I’ve had this insurance plan for several years until I had to use it. I initially dreaded what I thought would be a long and time consuming process. However, I called them to inquire about the process and was told that there are a few ways to submit a claim ( I opted for submitting through the portal). The representative was very nice and explained everything. I then requested the notes and invoices from my vet and uploaddd to the portal with a short description. About a week later I was advised of the reimbursement amount - no hassles, no going back and forth, just simple ! I have friends whose pet’s plans make them jump through hoops for similar issues , so am soooooo happy this wasn’t the case !

They misrepresented what they wowuld pay for my dogs surgery and subsequent finding of anaplasmosis

We signed up with Pets Best thinking we'd probably need to make a claim once our boys got older. We thought we were just being proactive for later on in life. We certainly didn't think a year later we'd find ourselves needing life saving emergency surgery for one of them. However, that is exactly what happened and we are so grateful we had Pets Best to help us. The claim process was so simple and straightforward. We were given an estimated timeline and information on what we could expect next after the claim was filled. Within 7 days our reimbursement was deposited into our bank. Knowing that we were able to financially provide the best care available for our boy during his time of crisis was priceless.

I took my dog to the emergency vet after he ate two corn cobs. I filed the claim on line. The process was easy. O received payment in a timely manner. I was very pleased.

I was easily able to upload my most recent receipt from the vet and Pets Best got back to me with detailed information in a few days time. Everything was clearly explained and thorough. I wish my own insurance was this easy!