Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bugs Baguio

Thank you, Pets Best!

Pets Best Insurance reimbursed me within 1 day of filing my claim. They are extremely responsive and customer service oriented. Their various insurance products and price points make their monthly premium very affordable. Buying a policy through Pets Best is the best decision we've ever made in taking care of our maltese-poodle puppy!
5

out of 5

POSTED: | BY: Betty Kyle

My sheltie has been a very healthy boy…

My sheltie has been a very healthy boy for 8.5 years. Then his liver enzymes became elevated and he needed multiple tests, scans, and expensive medications. Pets Best even covered for holistic veterinary care when he failed to respond to reegular care after 3 months. He is doing well with the holistic care. I am so relived that I can get him the help he need. He is a canine good citizen and my best pal.
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5

out of 5

POSTED: | BY: Laurence L.

OMG! The fastest claim processing I've ever known!

My twelve-week old puppy got sick and I had to run to the vet. I filed a claim online when I came home, and just a few hours later I had the response and information about the check that is going to be mailed. I've never had such fast service! I also called a couple of times previously to ask questions, and each time the person I had on the phone has been wonderful, caring, communicated well and was very precise on the information I received. So glad I chose Pets Best - Thank you!
5

out of 5

POSTED: | BY: DJ Miller

I would recommend Pet's Best Health Ins as they are the BEST!!!!!

I would recommend Pet's Best Health insurance to anyone with a Pet. My Maltese pup started off with a series of health issues and they have been very helpful & covered a significant portion, very quickly with on line claims. She also had an accident & they processed asap. This company has very competitive fees when comparing apples to apples. It is a very good value for the premiums paid. Every Pup should be on this Health Insurance Plan.
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5

out of 5

POSTED: | BY: Walt Borgstahl

Promptness with handling of claims

Very prompt in handling of claims
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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