Pets Best | Pet Insurance Review

Terrible value for money. Basic items not covered for a heavy monthly premium. Whilst I appreciate the response it should be pointed out that for $2 more per month I got vaccinations and spaying covered, albeit I can’t claim them because of Petsbest policies. As you can see from the representatives refusal to understand the gripe, continuing to respond for responses sake this isn’t a company I would ever partner with again. $51 a month doesn’t get you coverage for a single vaccination during the life of a 6 month old puppy. Whether they believe the policy documentation to be clear or not isn’t the customer issue. The policy structure is bad value for money - that is the dissatisfaction and surprise. I really do not need another corporate defense statement so please, there is no need to defend a position I’m no interested in. I wish to warn others about my error, when paying $51 a month you do not get basic vaccination cover - they are monthly add ons. I’ve found an insurer that doesn’t do this.

The claims process is so easy and the explanations are clear. So nice to know we have this extra protection for our beloved greyhound Louise (Weezy) - she is one of the family.

I was very happily surprised with how easy and quick the process and payment was! I submitted a claim for reimbursement of cost of vaccinations on Sept. 8 and received payment less than a week later!

This was my first time filing a claim, and everything was straightforward, quick and easy. So far so good. Thanks!

Simple to submit, just send pdf as attachment on my account.