Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: william dulmaine

Pets Best really is the BEST! Fast review of claims and super fast payment!!

I have had two occasions to submit a claim for my Cocker Spaniel, Cooper. On both occasions, the processing of the claims was fast and efficient and the payment was super fast directly to my bank. I give PetsBest the highest marks possible for customer service.
5

out of 5

POSTED: | BY: Sonia Ivette

So far Amazing.

After having my pup Loki go thru luxating patella surgery we found out it did not take, his patella was till slipping out of place so we have to go back to the surgeon for revision. Turned out he had to undergo another surgery to be able to tighten more of the ligaments. Pets Best have helped a lot with the costs of these surgeries; being single and in one income is hard; would not have been able to get it done with out Pets Best Insurance.
5

out of 5

POSTED: | BY: Rebecca Holliday

No hassle

No hassle, easy claims, even direct deposit! Very happy with pets best
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5

out of 5

POSTED: | BY: Susan

Proof is in the Claim

You hope to never use your insurance, but when the time comes to place a claim the true value of the insurance company you selected becomes apparent. Pets Best offers its customers great service, easy to understand policies, is affordable and pays claims quickly. Similar to health care, pet care can be very expensive. I'm glad I covered my kitten who is now 2 years old and suddenly became ill. Having pet insurance allowed me to focus more on his care and less on the vet bills. Thank you, Pets Best for also caring for the humans who care for their furry friends.
5

out of 5

POSTED: | BY: Patricia Stinson

Great insurance with FAST claim turnaround

Easy claim process online. Just upload invoice no claim form needed. Direct deposit made within 48 hours
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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