Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,824

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rickie H

Easy online claim process.

I took my dog to the emergency vet after he ate two corn cobs. I filed the claim on line. The process was easy. O received payment in a timely manner. I was very pleased.
5

out of 5

POSTED: | BY: Jessica P

I wish my own insurance was this easy.

I was easily able to upload my most recent receipt from the vet and Pets Best got back to me with detailed information in a few days time. Everything was clearly explained and thorough. I wish my own insurance was this easy!
5

out of 5

POSTED: | BY: Kalin R

Quick and easy claims processing.

My claims were processed and explained to me perfectly. I never had a question because the process was completely understandable.
5

out of 5

POSTED: | BY: Aneta

Best thing in did

I have gone back and forth for years - do I get pet insurance or not? I finally did and I am sooo grateful I did. Unfortunately my yorkie was diagnosed with heart failure and although nothing can help the sadness, having pet insurance is helping me give her the best care possible till she does have to leave us. The initial claim with PetsBest takes a little while to process but then everything is super quick. I get reimbursed straight into my account within days of submitting. This is a huge help.
5

out of 5

POSTED: | BY: Karen

Terrific and Timely....

So, I have had pets for 40 years. No insurance. Now,with a new puppy and young cat, I got insurance --- accident/emergency for cat and wellness and accident/emergency for puppy. Well, we had a wellness check and they reimbursed a goodly portion of the bill and quickly. Amazing. Remarkable.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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