Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Vickie Duet

Pets Best Health Insurance is THE BEST

Pets Best Health Insurance is THE BEST! It is easy to file a claim and if there is a refund they are fast to process the claim and explain what IS and IS NOT covered. It has been great for the care of my 3 year old AKC German Shepherd dog, Levi. :-)
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5

out of 5

POSTED: | BY: Barbara

This insurance was a true life saver!

Our dog got into the trash and ended up needing surgery for foreign body obstruction. In the next few weeks he had several complications related to a bad suture reaction in his incision. We were able to very easily submit the claim for the initIal surgery and all of his follow ups and received our reimbursement quickly and with no issues. Our dog has been doing great and we are so thankful this allowed us to afford this life saving surgery!
5

out of 5

POSTED: | BY: Susana Herrera

happy customer

I am very satisfied with this insurance service. Two days after getting the insurance I scheduled my visit to the vet for a routine care. I submitted the claim the same day using their app and my claim was processed a few hours after with a detailed explanation of coverage. I have the BestWellness plan and I was reimbursed almost my entire bill. Now I happily want to take my dog to the vet.
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5

out of 5

POSTED: | BY: JoAnn Landino

Dog owner

very quick response to claim
5

out of 5

POSTED: | BY: Andrew Foster

Thank you pets best

Thank you pets best
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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