Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rita Thurston Grosswiler

Absolutely I would recommend Pet's…

Absolutely I would recommend Pet's Best. I am very impressed with the claims process; the claim form already has all the information about our pet so all I have t do is give reason for vet visit, sign and date. Thank you for that. We receive all eligible claim reimbursement in a very timely manner. Any time I have to call for help or information I always receive the most friendly voice on the other end and they are very caring.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Teresa Graziano

Easy Claims

I have never had an easier claim! In addition to the extreme ease of filing - I had a “no hassle”and generous reimbursement on my claim. I am VERY impressed with Pet’s Best policy and ease of filing.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Diana Falcone

In the almost eight years that I have…

In the almost eight years that I have been using Pets Best insurance I can say that I am quite satisfied until today. The service is very good and the staff is very pleasant and helpful.
Read more on Trustpilot
1

out of 5

POSTED: | BY: Gregg Parker

Legitimate Claim Denied

Legitimate claim was denied for "pre-existing condition". I cancelled my policy after they denied my claim, I would not trust this company, very shady.
5

out of 5

POSTED: | BY: Mary Ann Poll

Highly Recommend Pets Best Insurance

I have been with Pets Best since 2009. I made the mistake of trying another pet insurance company for about a year. The other insurance company was a nightmare. Pets Best pays claims in a prompt manner. They honor their policy declarations. Pets Best gives me peace of mind and they are worth the monthly premiums. I HIGHLY recommend Pets Best.
Read more on Trustpilot
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review