Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Danny Yonting

Extremely awesome & outstanding service.

Staff are not only knowledgable; but they are polite & patience. Service is second to none. Thanks & Aloha
5

out of 5

POSTED: | BY: Suzanne

Best Rates & Best Coverage

I looked at a lot of companies before choosing Pets Best. I just submitted my first well care claim and it was quickly approved at close to the cost I paid. The Pets Best rates are excellent, the range of covered services is extensive, and customer service is great. I feel very good about the choice I made!
5

out of 5

POSTED: | BY: Barbara Barger

excellent insurance for pets

This is excellent insurance for pets. I would recommend to any pet owner. They are fast with claims & keep you informed.
5

out of 5

POSTED: | BY: Nancy Schroeder

Great, timely service. Thanks

Filing my claim was very easy. I received my pmt promptly, with a clear explanation. Thanks.
2

out of 5

POSTED: | BY: Bhupendrasinh Thakre

Affordable but not worth

We got this insurance through my company website. It’s affordable but you can not depend on it. Charlie (our dog) got sick and we have to take him to vet. Overall cost was $160 . We paid the whole as most of the items were not covered and we had a ton of items. If you want to insure your furry friends then spend little bit more but get a good insurance. It’s not worth to get the cheap insurance as it may cost dearly if something big expenditure shows up.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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