Pets Best | Pet Insurance Review

Their processing is fast and customer service is responsive. I am a new customer but so far so good.

Was very easy and fast. Made the stress very low and I could concentrate on my baby. Thank you.

I am so grateful to Pets Best. My young Newfoundland dog, Robin, is recovering beautifully from a very severe illness that has lasted almost 4 months - beginning to end. She had a mysterious infection that was confounding the doctors. At one point, Robin's front leg became neurotic. We rushed her to UC Davis emergency. Robin spent 9 days at UC Davis. They went on the search to find out why Robin was so sick. Initially the doctors were not sure, if they could save Robin's leg. Fortunately, they were able to save her leg. Upon debris of Robin's leg, a biopsy was taken and they found a bacteria that was very bad and resistant to all antibiotics except one. Once Robin was put on the appropriate antibiotic, she began her long road back to health. The initial very large wound on Robin's leg is now almost entirely healed. Pet Best never once questioned me about the continual veterinary bills that flooded in. When I would talk to a representative on the phone, they were always kind, and supportive. I would apologize for the large bill and the representative would tell me not to worry or think about that and to just get Robin well. I think Pets Best is the very best insurance and I have no intention of every changing carriers. Thank you for taking care of my pets!!

This year I turned in 3 claims on my 2 dogs. One was for a diagnostic colonoscopy, another was for therapeutic laser light therapy to treat lameness, and the third was for a bite wound. All I had to do was upload copies of my statements (one can mail them in, too, if they needed), and Pets Best did the rest - - figured out the deductible and co-pay. We are retirees, so having insurance coverage took the worry out of dealing with the veterinary costs.

I am very satisfied with the service and attention they put on the claims I have submitted for my beloved dog