Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: jane schore

Great custermer service!

I have dual coverage and to sift through this maze was Ithala Post who was patient and sensitive and always there for Phoebe and I. She made the challenge seem effortless which it hardly was, so I genuinely complement her on being # 1 in customer care for us and I am sure others. Jane and Phoebe Schore
5

out of 5

POSTED: | BY: Deborah Williams

The Pets Best website is user friendly

The Pets Best website is user friendly. Each claim submitted has been dealt with promptly. I’ve recommended this coverage to anyone I know to have their FurrBaby insured through Pets Best.
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1

out of 5

POSTED: | BY: Kendra Balukonis

Do not use if you love your pet!

Awful! They will find any reason to not cover whatever it is your filing a claim for. Why bother paying for pet insurance that you can't even use!!
5

out of 5

POSTED: | BY: Mr Dan And Mrs Kyong H Quaschnick

Doing a good job on my claims and…

Doing a good job on my claims and customer service.
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5

out of 5

POSTED: | BY: Bryce

Signing up for PetsBest Insurance was the best decision I’ve made

Signing up for PetsBest Insurance was the best thing I’ve ever done. It has given me piece of mind that if something big happens to my little dog I won’t be stuck with a huge vet bill. They are fast in response and completely reasonable in their prices. I owe them a huge thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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