Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jay Ledford

Very good service

Great service and friendly and kindly to talk up if needed
5

out of 5

POSTED: | BY: Jim Hennessy

Most helpful,quick response andFRIENDLY!!

Quite simply, they live up to their name!
5

out of 5

POSTED: | BY: Diane Szabo

Great Company!

I am so grateful to have used Petsbest, they make it possible for me to care for both my dogs whenever they are sick or injured. They’re prompt and fair.
5

out of 5

POSTED: | BY: Chelsea Mcneill

Pets Best really is the best

Pets Best is always fair and upfront about what is covered and not covered. I have all 4 of my animals on Pets Best insurance and I would never trust any other company to help me take the best of care of my fur babies.
5

out of 5

POSTED: | BY: Puffin Carlson

Thankful for Pet's Best!

I have a few other health Insurance on my other dog as they have evolved throughout the years. I like what I read on Pet's Best back in 2017 and adding my new rescue in April 2017 then in 2018 I added another rescue to Pet's Best. Within 2 months my new rescue dog had an emergency obstruction surgery, Pet's Best handled this claim with NO issues what so ever! I highly recommend them! Thank you Pet's Best!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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