5
out of 5
POSTED: | BY: Andrew K
Easy to use.
its just very easy to use, better than my medical insurance
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kerri Good
Pets Best is the Best for Sure
Pets Best is the Best for Sure . Fast reimbursement, and explanations definitely will spread the word
5
out of 5
POSTED: | BY: Michele Tracy
Definitely the BEST in Pet Insurance!
Definitely the BEST in Pet Insurance!! They have never given me a hard time paying a claim.
5
out of 5
POSTED: | BY: Roberta Hartley
Excellent and Reliable Service
I have had 2 doxies overed under Pet's Best. Our first dog, Buddy, was insured for serveral years until his death in 2012. Our second dog, Jakey, was insured since 2012. Both of my dogs have incurred numerous claims, most unexpected, and I have never been let down by Pet's Best. They have always stepped up and paid the claims that were submitted. The customer service representatives have always been knowledgeable, polite and friendly. I highly recommend this company to any pet owner.
5
out of 5
POSTED: | BY: Paula
Impressed with timeliness and professionalism
This is my first experience with pet insurance. I had been on the fence about purchasing it for several years. I wish I had purchased it through Pets Best sooner. It has been a totally easy and pleasant experience from deciding on my coverage options to submitting claims. I’ve even used the live chat with a vet one late night when my dog wasn’t feeling well. What a great service included with my policy! Overall I highly recommend this company.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.