Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Anales Debhaumik

It is a complete scam

It is a complete scam. They say they would cover periodontal disease treatment like gingivitis. But they just rejected my claim in one hour.A fraudulent practice. They wont cover anything.Just give you lame excuses for not covering legitimate things. Stay away!
5

out of 5

POSTED: | BY: David Valdivia CA-RANCHO CORDO

Simple claim process

Simple claim process, fast claim service, and discussion made quickly.
5

out of 5

POSTED: | BY: Diane Hamel

Hello pet lover’s!

Insured my pet with Pets Best from the start when we adopted him,he is now almost 3 years old and has had some health issues it’s reassuring to know there’s a health insurance out there for our pets that is straightforward And expedites claims fast! Thank you, Pets Best❤️
1

out of 5

POSTED: | BY: Carmen Cardenas

The turn over time take way too long

The turn over time take way too long. It was almost a month before my claim was even processed
1

out of 5

POSTED: | BY: Pamela Stern

It took 7 weeks to pay on an ear…

It took 7 weeks to pay on an ear infection.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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