Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Irene S

Wonderful claims process.

The claims process is completely electronic, just download the vet statement and 2 claims were paid within 10 days. It's wonderful!
5

out of 5

POSTED: | BY: James J

Always prompt claim processing.

Always prompt claim processing.
5

out of 5

POSTED: | BY: Deborah L

I am so pleased and impressed.

I am so pleased and impressed with Pets Best. My dog developed diabetes about 8 months after I enrolled her in your program. The insurance has paid for almost everything including having cataracts removed. She was completely blind and now she can see.
5

out of 5

POSTED: | BY: Dipna V

Really loved the experience.

Really loved the experience. Filling claims and receiving reimbursement couldn't be easier and faster than at Pets Best. Thank you.
5

out of 5

POSTED: | BY: Kerri G

Pets Best is the Best!

Pets Best is the Best! I have had many dogs and have never had insurance on them . Remington is my newest and I heard about Pets Best from a friend. Remi sustained a freak injury to his tail and needed a partial amputation right away while we were on vacation 0n Cape Cod. Although he has had a few set backs due to the healing process and being a very happy one year old it is very hard to keep his tail from wagging, he needed a revision of his tail amputation . The vet later sent me to a specialist to make sure he didn't need a third amputation Luckily for now things are looking great. Pets Best has sent me my reimbursements so quickly I was rather shocked. I am so happy we chose them. Kerri and Remi

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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